Legal & Policy Documents
If you need help with purchases, licensing, or have questions about code you bought from us, please use the contact details below.
Email: neuronovatech.contact@gmail.com
Website: neuronovatech.in
Business: NeuroNova Tech
Working Hours: Monday — Friday, 9:00 AM — 6:00 PM (IST)
For questions about purchases, digital license transfers, commercial licensing, or refunds, please email neuronovatech.contact@gmail.com and include your order ID and the email used at checkout.
If you need technical help with code you purchased (installation, minor bugfixes or compatibility questions), please open a support request by emailing neuronovatech.contact@gmail.com with:
Response Time: We typically respond to all inquiries within 24-48 hours during business days.
Last updated: December 19, 2024
NeuroNova Tech sells digital products (code, templates, and software). No physical goods are shipped. All purchases are delivered electronically via download link or emailed license files immediately after successful payment.
Not applicable — products are downloadable worldwide with no customs or shipping fees.
For delivery or download issues email neuronovatech.contact@gmail.com.
Last updated: December 19, 2024
These Terms and Conditions ("Terms") govern your use of services and purchase of digital products from NeuroNova Tech ("we", "us", or "our"). By purchasing or using our products you agree to these Terms.
We sell digital code, templates, and software. Unless stated otherwise, every sale includes a single-user, non-transferable license for the purchased product. You may not redistribute, resell, or claim the product as your own. For extended or commercial licenses, please contact sales.
Payments are processed by Razorpay (or other payment gateways). After successful payment, you will receive an order confirmation email and a download link. It is your responsibility to provide a correct email address at checkout.
Refer to our Refunds & Cancellations policy. Digital products are eligible for refund only under the conditions stated there.
All content, code, and assets are owned by NeuroNova Tech unless otherwise licensed. Unauthorized copying, distribution, or modification is prohibited.
To the maximum extent permitted by law, NeuroNova Tech is not liable for indirect, incidental, or consequential damages arising from the use of our products.
These Terms are governed by the laws of India. Any disputes shall be resolved in appropriate courts in India.
If you have questions about these Terms, email neuronovatech.contact@gmail.com.
Last updated: December 19, 2024
Because our products are digital and available for instant download, refunds are provided only in limited circumstances:
Non-refundable situations: Change of mind, not reading product description properly, lack of technical knowledge to use the product, or compatibility issues with your specific setup that could be resolved.
If you believe you are eligible for a refund, please email neuronovatech.contact@gmail.com with your order ID and reason. Refund requests will be reviewed and processed within 7-10 business days. Refunds may be subject to verification and may be denied if the product has been clearly used in violation of the license.
Orders for digital goods are fulfilled immediately; therefore cancellation before delivery is only possible if the charge is still pending. Contact your bank and our support team immediately.
If you initiate a chargeback with your payment provider without contacting support, we reserve the right to refuse future sales and to contest fraudulent chargebacks with supporting evidence.
Last updated: December 19, 2024
NeuroNova Tech ("we", "us") respects your privacy. This policy explains what personal data we collect, how we use it, and your rights.
We may share data with third parties that provide services for us (payment processors like Razorpay, email delivery providers, hosting). We require those providers to protect personal data and use it only to provide services to us.
We retain personal data as long as necessary to provide services, comply with legal obligations, and resolve disputes. Order and transaction records are retained for accounting purposes.
You may request access, correction, or deletion of your personal data. To exercise these rights, contact neuronovatech.contact@gmail.com.
We use reasonable administrative and technical measures to protect personal data; however, no method of transmission over the Internet is completely secure.
Our services are not directed at children under 13. We do not knowingly collect data from children under 13.
We may update this policy. When we do, we will post the updated policy with a revised "Last updated" date.
If you have questions about this policy, contact neuronovatech.contact@gmail.com.